Genpact is Hiring Freshers for Customer Care Roles in 2025!
Good news for freshers! Genpact India is looking for Process Associates in Customer Care. This is a great chance to start your career with a global company and earn a good salary. If you want a stable job with growth, this opportunity is perfect for you.
Job Overview
| Position | Process Associate - Customer Care |
| Company | 1401 Genpact India Pvt. Ltd. |
| Location | India |
| Experience | Freshers / 0-1 years |
| Salary | ₹3 - 4.5 LPA (estimated) |
| Job Type | Full Time |
Key Responsibilities ✅
- Handle customer calls, chats and emails in a blended process
- Answer queries and solve customer problems quickly
- Update customer information in the system accurately
- Meet daily targets while maintaining quality
Eligibility & Requirements 📌
- Any Graduate can apply
- Freshers with 0-1 year experience are welcome
- Good communication skills in English
- Basic computer knowledge required
- Willing to work in rotational shifts
Selection Process 💡
The selection process usually includes an online application, aptitude test, voice assessment and final HR interview. Prepare by practicing basic English and customer service questions. Stay calm and speak confidently during the voice round.
Salary & Benefits 💰
Genpact offers a starting salary between ₹3-4.5 LPA for freshers. You will also get medical insurance, transport allowance, performance bonuses and other benefits. Night shift allowance is provided for rotational shifts.
Career Growth 🚀
After joining as a Process Associate, you can grow to Senior Associate, Team Lead or Process Trainer roles within 2-3 years. Genpact also supports internal job postings and skill development programs to help you move up quickly.
How to Apply
Click the button below to apply directly on the official Genpact careers portal. Make sure your resume is updated before applying.
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
What is the salary for Process Associate at Genpact?
Freshers can expect ₹3 - 4.5 LPA at Genpact for the Process Associate - Customer Care role.
What is the selection process at Genpact?
The process includes online application, aptitude test, voice assessment and HR interview.
Is Genpact hiring freshers in 2025?
Yes, Genpact is actively hiring freshers for Process Associate - Customer Care roles in 2025.
What qualifications are needed for Process Associate at Genpact?
Any Graduate with 0-1 year experience and good English communication skills can apply.
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