Big news for freshers and young professionals! Freshworks is opening doors for the Lead – Customer Success role in Bengaluru. This is your chance to start strong with a top-tier SaaS company that truly values employee growth. With salaries estimated between ₹7-12 LPA, the opportunity is real and exciting.
Job Overview
| Position | Lead - Customer Success (EX) Top Tier |
| Company | FreshWorks |
| Location | Bengaluru |
| Experience | Freshers / 0-1 years |
| Salary | ₹7-12 LPA (estimated) |
| Job Type | Full-time |
Key Responsibilities ✅
Help customers get the most out of Freshworks products by understanding their needs. Guide new users through onboarding and solve their queries quickly. Work closely with teams to improve customer experience and drive satisfaction scores. Build lasting relationships that turn customers into loyal advocates.
Eligibility & Requirements 📌
Any graduate with 0-1 year of experience can apply. Strong communication skills and a customer-first attitude are essential. Basic knowledge of CRM tools or SaaS products will be an advantage. Freshers who are eager to learn and grow are welcome.
Selection Process 💡
The process usually starts with an online application followed by a HR screening call. Shortlisted candidates face a technical or role-specific interview and finally a managerial round. Tip: Research Freshworks products thoroughly and prepare real-life examples of how you’ve helped others.
Salary & Benefits 💰
Freshworks offers competitive pay in the ₹7-12 LPA range for this role along with health insurance, flexible work options, and learning allowances. Employees also enjoy stock options and regular team outings that make work-life enjoyable.
Career Growth 🚀
Starting as a Lead in Customer Success opens doors to senior roles like Customer Success Manager or Head of Customer Experience within 2-3 years. Freshworks strongly promotes internal growth and provides mentorship programs to help you climb the ladder fast.
How to Apply
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
What is the salary for Lead Customer Success at Freshworks?
The estimated salary ranges from ₹7-12 LPA depending on skills and performance.
What is the selection process at Freshworks?
The process includes application screening, HR call, technical interview, and final managerial round.
Is Freshworks hiring freshers in 2025?
Yes, Freshworks is actively hiring freshers and candidates with 0-1 year experience for this Bengaluru role.
What qualifications are needed for Lead Customer Success at Freshworks?
Any graduate with good communication skills and a customer-oriented mindset can apply. Prior experience is not mandatory.
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