🚀 Your Big Break at Concentrix is Here!
Imagine leading a team of 200+ people and shaping the customer experience for a top US tech company. Concentrix is hiring an Operations Manager for its Voice Process in Bengaluru. This role offers great pay and real leadership experience in 2025.
Job Overview
| Position | Operations Manager - Voice Process |
| Company | Concentrix |
| Location | Bengaluru |
| Experience | Freshers / 0-1 years |
| Salary | ₹7-12 LPA (estimated) |
| Job Type | Full-time |
Key Responsibilities ✅
- Manage daily voice process operations and ensure smooth performance
- Lead and motivate a team of 200+ customer support associates
- Improve team productivity and maintain high client satisfaction scores
- Track KPIs and implement process improvements
- Coordinate with clients to meet service level targets
Eligibility & Requirements 📌
- Any graduate can apply
- Strong communication and leadership skills
- Basic understanding of voice process or BPO operations preferred
- Ability to handle pressure and meet targets
- Willingness to work in rotational shifts
Selection Process 💡
The process usually includes:
- Online application & resume screening
- HR interview + Operations round
- Final discussion with client team
Tip: Prepare real examples of how you handled teams or solved problems in college projects.
Salary & Benefits 💰
Expected salary range is ₹7-12 LPA. Concentrix also offers health insurance, performance bonuses, cab facilities, and good work-life balance policies.
Career Growth 🚀
Starting as Operations Manager, you can grow to Senior Operations Manager, then Delivery Manager or Client Partner roles within 4-6 years at Concentrix.
How to Apply
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
What is the salary for Operations Manager at Concentrix?
The estimated salary is ₹7-12 LPA depending on experience and performance.
What is the selection process at Concentrix?
The process includes resume screening, HR interview, operations round, and final client discussion.
Is Concentrix hiring freshers in 2025?
Yes, Concentrix is open to freshers and candidates with 0-1 year experience for this role.
What qualifications are needed for Operations Manager at Concentrix?
Any graduate with good communication and leadership skills can apply. BPO experience is an added advantage.
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