Big news for freshers in Nagpur! HCLTech is hiring for Level 1 Support roles and this could be your first big break in the IT industry. If you are looking for a stable job with good learning opportunities, this opening is perfect for you.
Job Overview
| Position | L1 Support (Service Desk) |
| Company | HCLTech |
| Location | Nagpur |
| Experience | Freshers / 0-1 years |
| Salary | ₹2.8-4.5 LPA (estimated) |
| Job Type | Full Time, 24x7 Rotational Shifts |
Key Responsibilities ✅
- Handle customer queries through calls, emails and tickets
- Perform initial troubleshooting for IT issues
- Provide friendly and quick support to resolve problems
- Escalate complex issues to the right team when needed
Eligibility & Requirements 📌
- Freshers with 0-1 year experience can apply
- B.Tech, BCA, MCA and M.Tech candidates are not eligible
- Good communication skills and customer focus required
- Willing to work in 24x7 rotational shifts with 2 rotational offs
Selection Process 💡
The selection usually includes an online test followed by a voice assessment and HR interview. Prepare well on basic computer knowledge and communication skills. Practice speaking clearly and confidently.
Salary & Benefits 💰
HCLTech offers a competitive salary package for freshers in the range of ₹2.8-4.5 LPA. You will also get health insurance, night shift allowance, and other standard benefits. The company is known for timely salary payments.
Career Growth 🚀
Starting as L1 Support gives you strong exposure to IT service desk operations. After 1-2 years of good performance, you can move to L2 support, team lead roles or other technical positions within HCLTech.
How to Apply
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
What is the salary for L1 Support at HCLTech?
Freshers can expect ₹2.8-4.5 LPA along with night shift allowance and standard benefits.
What is the selection process at HCLTech?
The process typically includes an online test, voice assessment and HR interview.
Is HCLTech hiring freshers in 2025?
Yes, HCLTech is currently hiring freshers for L1 Support roles in Nagpur.
What qualifications are needed for L1 Support at HCLTech?
B.Tech, BCA, MCA and M.Tech candidates are not eligible. Other freshers with good communication skills can apply.
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