Walk-in Interview Alert: Join Genpact's Customer Service Team in Gurgaon on 16th May!
Hey there, if you're a fresher or have just a bit of experience and love chatting with people to solve their issues, this could be your big break! Genpact is holding a walk-in drive for a fun Customer Service Voice role in Gurgaon on 16th May. It's a chance to start your career in a cool company that's all about using smart tech like AI to make work better for everyone.
Job Overview
| Position | Walk-in For Customer Service_Voice role |
|---|---|
| Company | Genpact |
| Location | Gurugram |
| Experience | Freshers / 0-1 years |
| Job Type | Walk-in Interview (Voice Process) |
Key Responsibilities ✅
Imagine being the friendly voice that helps customers every day while working in a super innovative place like Genpact. Here's what you'll do:
- ✅ Handle customer calls with a smile, listening to their concerns and solving problems quickly – just like helping a friend out!
- ✅ Use simple tools and tech to log details and keep everything organized, making sure customers feel heard.
- ✅ Work in a fast-paced team where AI helps you do your job even better, tackling real-world challenges together.
- ✅ Thrive in a tech-driven setup, adapting to changes and growing your skills in customer care.
Eligibility & Requirements 📌
To join this exciting role, you don't need fancy experience – Genpact welcomes freshers! But here's what they look for:
- 📌 Freshers or up to 1 year in any customer-facing job (even if it's just from college projects).
- 📌 Good English communication skills – you should be comfy speaking clearly on calls.
- 📌 Basic computer knowledge and a positive attitude to learn about AI and digital tools.
- 📌 Any graduate degree is fine; no specific stream needed.
Selection Process 💡
This is a walk-in event, so it's straightforward and exciting! Head to the venue on 16th May with your resume. The process usually includes:
- 💡 Quick registration and a short screening chat to check your basics.
- 💡 Voice test or mock call to see how you handle customer talks – practice speaking confidently at home!
- 💡 Maybe a simple aptitude round or HR discussion to know you better.
Tip: Dress smart, carry copies of your resume and ID, and smile – it makes a huge difference. Arrive early to beat the crowd!
Career Growth
Starting in customer service at Genpact isn't just a job; it's a launchpad! You'll get trained in cutting-edge AI tools through their AI Gigafactory, helping you move up to roles like team lead or even tech support specialist. Many freshers here grow fast, working on global projects that make a real impact – think smarter work, bigger opportunities, and a fun team vibe.
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
Add your Comment Here