Tech Mahindra is Hiring Freshers for International Customer Service in Pune!
Hey there, if you're just starting out or have a bit of experience and love chatting with people from around the world, this could be your big break! Tech Mahindra is opening doors for freshers and those with 0-1 years in an exciting international customer service role right in Pune. It's a chance to kickstart your career with a top company while earning well and growing fast—let's dive in like we're chatting over chai!
Job Overview
| Position | Company | Location | Experience | Job Type |
|---|---|---|---|---|
| International Customer Service (Voice Process) | Tech Mahindra | Pune | Freshers / 0-1 years | Full-time Rotational Shifts |
Key Responsibilities ✅
Picture this as your daily adventure—helping customers feel heard and happy. Here's what you'll be doing:
- ✅ Handling international customer queries over voice calls for UK and US clients
- ✅ Providing excellent support to resolve issues quickly and keep everyone smiling
- ✅ Working in a fast-paced team to ensure smooth communication across time zones
- ✅ Following company guidelines to deliver top-notch service every time
Eligibility & Requirements 📌
Don't worry, it's straightforward—no fancy degrees needed if you've got the basics. Just make sure you fit these:
- 📌 Excellent communication skills in English (that's key for talking to global customers!)
- 📌 Minimum 6 months of experience in international voice process (freshers with enthusiasm can shine too)
- 📌 Undergraduates with relevant experience are eligible to apply
- 📌 Ability to work in rotational shifts (nights might be part of the fun for international calls)
Plus, compensation is exciting: UK Voice up to 4.5 LPA (based on your previous CTC), US Voice up to 4.8 LPA + 50K Bonus, and freshers start at 2.9 LPA. Benefits include both-way transportation within boundaries and performance incentives—immediate joining for the right fit!
Selection Process 💡
The process is simple and friendly, like a casual chat turning into something big. Here's how it usually goes, with my tips to help you prep:
- 💡 First, submit your resume online—they'll screen for communication skills and experience.
- 💡 Next, a telephonic interview to check your English and voice clarity (practice speaking clearly and confidently!)
- 💡 Then, a final face-to-face or virtual round with role-play scenarios (smile, stay calm, and show your problem-solving side)
Tip from me: Update your resume with any customer service stories, and get comfortable with accents by listening to English podcasts. You've got this!
Career Growth 🔹
Starting in customer service at Tech Mahindra is like planting a seed that grows into a strong tree. With your skills, you can move up to team lead roles in 1-2 years, then into quality assurance or even international operations. The company loves promoting from within, so hard work and a positive vibe can take you places—think global exposure and steady salary hikes!
How to Apply
Ready to jump in? It's super easy—just click the button below to head straight to the official application. No fees, no fuss!
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
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