Concentrix is Hiring Sr. SME – Operations (Collections) in Bangalore!
Great news for job seekers in Bengaluru! Concentrix is looking for a Senior Subject Matter Expert in Operations (Collections). This role offers a stable career in a global company with good growth opportunities and attractive pay in 2025.
If you have some experience in collections and want to work with a supportive team, this could be your chance to grow faster. Many young professionals have built strong careers here.
Job Overview
| Position | Sr. SME, Operations (Collections) |
| Company | Concentrix |
| Location | Bangalore |
| Experience | 2–3 years |
| Salary | ₹5–8 LPA (estimated) |
| Job Type | Full-time |
Key Responsibilities ✅
✅ Act as the main expert for the collections process and guide the team daily.
✅ Help team members solve difficult customer cases and improve collection results.
✅ Share process knowledge and make sure the team follows all rules correctly.
✅ Work closely with managers to meet daily and monthly targets.
Eligibility & Requirements 📌
📌 Minimum 2–3 years of experience in collections with strong process knowledge.
📌 Good understanding of collections operations and customer handling.
📌 Strong communication skills and ability to train others.
📌 Any Graduate can apply if they meet the experience criteria.
Selection Process 💡
The selection usually includes an online application, HR screening call, and a final interview with the operations team. Prepare well on your collections experience and be ready to explain how you handled tough cases in your previous jobs.
Salary & Benefits 💰
Concentrix offers a competitive salary package between ₹5–8 LPA for this role along with standard benefits like health insurance, performance bonuses, and cab facilities for night shifts. Actual offer depends on your interview performance and experience.
Career Growth 🚀
Starting as Sr. SME, you can grow into Team Lead, Operations Manager, or even move into quality and training roles inside Concentrix. The company regularly promotes internal talent and supports skill development.
How to Apply
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
What is the salary for Sr. SME Operations at Concentrix?
The estimated salary ranges between ₹5–8 LPA depending on experience and interview performance.
What is the selection process at Concentrix?
The process usually includes application screening, HR call, and a final operations interview.
Is Concentrix hiring freshers in 2025?
This particular role asks for 2–3 years of collections experience, so freshers may not be eligible.
What qualifications are needed for Sr. SME Operations at Concentrix?
Candidates need 2–3 years of collections experience and strong process knowledge. Any graduate can apply.
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