Hey, if you're a fresher looking for your first break in IT, this one feels like it was made for you. Cognizant is hiring freshers for Service Desk roles in Chennai with a decent starting salary. Don't let this chance slip away — your journey into a big MNC can start right here.
Job Overview
| Position | Service Desk |
| Company | Cognizant Technology Solutions Corporation |
| Location | Chennai |
| Experience | Freshers / 0-1 years |
| Salary | ₹3.5-5 LPA |
| Job Type | Full-time, Off Campus |
Key Responsibilities ✅
You'll be the first point of contact for employees facing technical issues. Your job will involve logging tickets, troubleshooting basic problems, and guiding users step by step. You'll also track issues till they are resolved and maintain proper records.
Eligibility & Requirements 📌
Any graduate or diploma holder can apply. Freshers with 0-1 year experience are welcome. Good communication skills and basic computer knowledge are important. You should be ready to work in shifts and handle customer queries patiently.
Selection Process 💡
The process usually includes an online aptitude test, technical round, and HR interview. Prepare well on basic troubleshooting, customer handling, and communication. Practice mock interviews to feel more confident on the final day.
Salary & Benefits 💰
Selected candidates can expect ₹3.5-5 LPA as starting salary. Along with this, you get health insurance, transport allowance, and performance bonuses. Cognizant also offers learning programs to help you grow faster in your career.
Career Growth 🚀
Starting as a Service Desk executive, you can move into roles like Technical Support Analyst, Team Lead, or even IT Operations after gaining experience. Cognizant supports internal promotions and skill development, so your growth is in your hands.
How to Apply
Apply before 24 May 2026 through the official link. Make sure your resume highlights your education and any basic technical knowledge.
Note: Only apply through the official link above. AmJobHunter never charges any fee. Only shortlisted candidates will be contacted.
What is the salary for Service Desk at Cognizant?
Freshers can expect ₹3.5-5 LPA for the Service Desk role at Cognizant in Chennai.
What is the selection process at Cognizant?
The selection process includes an online test, technical interview, and HR round.
Is Cognizant hiring freshers in 2026?
Yes, Cognizant is actively hiring freshers for Service Desk positions through off-campus drives in 2026.
What qualifications are needed for Service Desk at Cognizant?
Any graduate with good communication skills and basic computer knowledge can apply for this role.
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