Tuesday 1 October 2013


Moxie software Hiring Trainee engineer freshers - B.E and B.Tech - Bangalore

Company   : Moxie software 

Website  :  www.moxiesoft.com

Job Role  : Trainee Engineer 

Salary    : Best in Industry 

Eligibility : B.E / B.Tech 

Experience  : 0 Years  

Job Location : Bangalore

Application Mode : Online 





Job Hunter's Profile / Job Profile :



Summary of Key Responsibilities:


  • Accept incoming support requests through phone, chat, and email channels
  • Deliver a extremely responsive and satisfying support expertise each} client on every contact and throughout the time required to unravel the difficulty (as determined by Service Level Agreement and backbone software system performance standards)
  • Own and project manage every assigned  support case to no-hit resolution
  • Proactively communicate and accurately set client expectations
  • Form and execute effective action plans to drive every case to no-hit resolution (as determined by the Customer)
  • Successfully lead remote on-line sessions for troubleshooting, applying hot fixes and repair packs (Webex)
  • Proactively collect from Customers all info necessary for you and Development groups to unravel the difficulty
  • Successfully reproduce and client problems
  • Proactively partner with Tier II and Development groups to get required experience
  • Perform effective case hand off’s once necessary
  • Consistently follow operational processes, and assist with continuous enhancements efforts.
  • Continuously improve troubleshooting skills, product experience, and data on connected technical topics.
  • Write knowledge domain articles
  • Meet quality and productivity performance goals
  • Moxie software system could be a 24/7 operation, this position might need shift or weekend work


Minimum Requirements:


  1. Initiative, Initiative, Initiative,….this is a minimum demand, if you are doing not have the initiative and therefore the want to require some possession of your career, don't apply.
  2. Expert listening, downside determination, troubleshooting, communication and mentoring skills.
  3. Patience could be a should during this field
  4. Ability to manage customers in powerful things.
  5. Graduate with sensible educational records
  6. Excellent spoken and written language skills
  7. Good analytical skills and skill to be told new technologies quickly
  8. Willing to figure in shifts
  9. Good team player




How to Apply :


Eligible candidates can apply this job by clicking on the link given below , before it get expired.





More Details &  To Apply This job : Click Here  

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He is the founder of www.AmJobHunter.info , A very friendly guy ,who wants whole world to be united without any border. He is passionate about blogging. He is a DevOps engineer, Systems Engineer, Data Center Analyst , Professional Blogger and an addicted Web Designer.